Terms of Service
AYO business services terms.
Effective September 20, 2026
Applying is not a promise to buy. If AYO accepts your application, your 36-month service term begins only after you sign an Order Form. AYO waives the stated setup value, supports the service, and includes general product and model improvements at no extra charge. Any lead or closed-sale pricing is agreed separately in writing before billing begins.
1. About these terms
These Terms of Service govern business services provided by AYO Inc. (“AYO,” “we,” “us”). An online application lets AYO evaluate fit and contact your business; it is not itself an Order Form and does not begin a paid service.
2. Order Forms and service term
Services, start date, included features, and any agreed fees will be stated in an Order Form accepted by both parties. Unless the Order Form says otherwise, the service commitment is 36 months from the service start date.
3. Setup credit and early cancellation
AYO may waive a setup value of $50 for AYO Core and up to $500 for AYO Sync, as shown in the applicable Order Form. The waived value is amortized evenly over the 36-month term. If the business cancels early without an uncured material breach by AYO, the business will repay only the remaining unamortized setup value, plus any undisputed fees already due. No additional early termination penalty applies unless expressly stated in the Order Form.
4. Support and improvements
During an active term, AYO provides reasonable managed support for the subscribed service. General improvements to AYO’s models and product are included at no additional charge. New premium features, third-party costs, custom integrations, or expanded services may require a separate written agreement.
5. Lead and success fees
No lead fee, closed-sale fee, or success fee applies until AYO and the business agree in writing to a Lead Fee Schedule or Order Form. That document will define the fee basis, qualifying events, attribution, duplicates, existing customers, invalid leads, dispute periods, invoicing, and any applicable taxes. Fees are not charged retroactively.
6. Business responsibilities
The business will provide accurate information, keep its availability and service details current, obtain required permissions for information supplied to AYO, and use the service lawfully. The business remains responsible for its customer relationships, quotes, work, safety, licences, insurance, and regulatory obligations.
7. Integrations and third parties
AYO Sync integrations are available only when the relevant CRM, booking service, or other system provides a suitable API and permits the intended use. Third-party services remain governed by their own terms and availability.
8. Data and privacy
AYO handles personal information as described in its Privacy Policy. Each party will protect confidential information and use it only to provide, receive, or administer the services.
9. Suspension and termination
Either party may terminate for an uncured material breach after reasonable written notice and an opportunity to cure. AYO may suspend service for unlawful use, security risk, or overdue undisputed fees. Provisions that by their nature should survive termination will survive.
10. Disclaimers and liability
AYO does not guarantee a specific number of leads, bookings, sales, ranking, or revenue. To the maximum extent permitted by law, neither party is liable for indirect or consequential damages. Any additional limits or remedies will be stated in the Order Form.
11. Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada applicable there. The parties submit to the courts located in Ontario.
12. Contact
AYO Inc.
443 Silver Maple Rd
Oakville, ON L6H 7H5
legal@getayo.ai
These website terms are a practical draft for the onboarding launch. Have Ontario legal counsel review the final Order Form and Lead Fee Schedule before using them as binding commercial agreements.